Our Privacy Policy


Your privacy is important to us.

The information Synerio collects from you is used solely for the purposes of providing a secure, customized online experience. The information we collect from you is never shared with other organizations for commercial purposes.

Patient Safety is Our Top Priority

Between patient health outcomes and the protection of patient data, Synerio is serious about the security of our platform and earning the trust of our users.

The public blockchain provides Synerio with an immutable record of healthcare information pertaining to a patient. Synerio is the sole custodian of the Patient’s healthcare information on the public blockchain. Synerio is also the sole custodian of encryption keys used to encrypt Patient data, keys used to sign transactions, and keys related to funds (i.e. Bitcoin SV tokens) controlled or owned by Synerio.  The security chain is constructed such that no component has access to keys relating to any other component, eliminating the ability for a component of the platform to compromise the keys related to another component and eliminating the single point of failure associated with traditional enterprise systems with regards to data security. Rigorous controls and security protocols are leveraged, such as multi-level encryption of data on the blockchain or the storing of sensitive data in local data centers to ensure regulatory compliance is achievable around personal information in any jurisdiction.

Use of Information

The primary use of personal and company information collected on this site falls into three categories:

  • To prepare electronic documents used in the operation of software and services made available to the client.
  • To help us create and deliver content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services.

Synerio will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Synerio or the site; (b) protect and defend the rights or property of Synerio and its family of websites, and, (c) act in urgent circumstances to protect the personal safety of users of Synerio, its websites, or the public.

Control of your Information

When you register, or otherwise give us personal information, Synerio will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Synerio may send out periodic e-mails informing you of technical service issues related to a service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Security of your Information

Synerio strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Synerio, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your login and password, so do not share these with others.

Use of Cookies

To ensure we are publishing content customers need and want, Synerio collects aggregated site-visitation statistics using cookies. When someone visits the site, a cookie is placed on the customer’s machine (if the customer accepts cookies) or is read if the customer has visited the site previously. If you choose to not have your browser accept cookies from the Synerio website, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site. Additionally, you will not be able to register, login or access customer-specific information on this website.

Changes to this Statement

Synerio reserves the right to occasionally update this privacy statement.

PRIVACY COMPLAINTS & Security Alerts

Do you have a complaint regarding our privacy practices or is there a security risk you’d like to report?