Patient Engagement, Revolutionized

Unified Patient Engagement Platform

Synerio, an AI-first company, has combined the power of an informed AI and the steadfast belief that the patient must be at the center of our solution to create a unified end-to end experience that will increase patient satisfaction while streamlining pharmacy operations.
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Solutions for 2035, not 2005

How Engage Works

Unify the experience across all channels

One unified platform. One source of data. Our unified solution empowers the patient to get the information they need in the way they prefer— text, voice, mobile app, web, or chat.

Say hello to your team of virtual pharmacy technicians

Augment your staff with an unlimited team of AI-powered assistants that converse with patients in their native language, just like a real technician providing highly personalized service.

Drive operational efficiencies

Leverage an AI-first solution to offload work by tackling repetitive and time-consuming jobs, reducing interruptions to pharmacy workflow, and relieving the operational burden on your staff.

Executive Data Presentation

Transform the way you engage with patients

Purpose-built, patient-centric, and technology-driven, Synerio Engage is a radically new approach to engaging patients. With our 40-year heritage in pharmacy technology, the Synerio team understands pharmacy and its challenges. We developed a unified, AI-first solution that catapults our customers beyond anything in the market today.

Synerio Engage can help you:

  • Win and retain patients with a superior experience that is more convenient and more efficient.
  • Empower patients to get basic pharmacy tasks done in their native language at any time, day or night, liberating your staff to tackle other duties.
  • Leverage our virtual call center to reduce or eliminate repetitive conversations between patients and your pharmacy staff.

Conversational, not navigational

Data sources screen on a monitor
A virtual assistant that converses with patients in the way they feel most comfortable — unifying the functionality of text, voice, mobile app, web, chat.
Data sources screen on a monitor

EFFICIENCY

Streamline pharmacy operations

Facing too many tasks and not enough time, help your pharmacy staff get more work done, more easily. With Synerio Engage, you will:

  • Reduce repetitive work: Give patients the power to get answers without ever having to speak to a member of your pharmacy staff.
  • Ensure consistent answers: Rest assured that our AI can provide pharmacy-specific answers that you have vetted and curated.
  • Free up staff time: Liberate your pharmacy staff to shift their focus to clinical services and other high value activities.
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Coworkers Talking at Desk

FLEXIBLE

Unified platform, integrated with your existing tech

When all the tools and functionality are combined into one platform, good things can happen. with Synerio Engage, you will:

  • Benefit from seamless integration: We are ready to enable real-time integration with your pharmacy management systems.
  • Offer a fully branded experience: Curate the patient experience with all of your brand attributes and customizable features.
  • Enable channel switching: Patients can begin with a text and move to a voice conversation without missing a beat.
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PERFORMANCE

Rich set of features

Everything you need in terms of functionality, but done better. Improved experience for your patients and your pharmacy. With Synerio Engage, you will:

  • Simplify appointment scheduling: It’s quick and easy for patients to set up and manage appointments.
  • Facilitate medication and vaccine management: Patients can request refills, provide payment info, schedule delivery, and more.
  • Enhance patient outcomes: Personalized communications help to drive medication compliance and education.
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AI-First Platform

Synerio informs our AI with information from trusted pharmacy-specific sources and customizes it for you, our customer, using your company’s essential information and settings to align with your brand voice and tone.

AI-First Platform

Synerio informs our AI with information from trusted pharmacy-specific sources and customizes it for you, our customer, using your company’s essential information and settings to align with your brand voice and tone.

Ready to revolutionize your patient engagement?

Take the first step toward improving your patient engagement and driving operational efficiencies.

Request a demo
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