Consistent Curated Answers

Answer Hub

New question. New response. Same question. Different response. Pharmacy staff are faced with a myriad of patient questions that make it time-consuming and difficult, if not impossible, to answer them all in a consistent and timely way.

Synerio Engage provides a whole new way for your pharmacy to ensure accurate, timely and consistent responses to questions from your patients.

Person answering questions at a computer.

Answer questions just once

Here’s how it works:

  • Synerio Engage logs all the questions that it doesn’t have the knowledge to answer, including the frequency each was asked.
  • Pharmacy staff views and writes an answer for the top questions (or all of them) based on your pharmacy policies.
  • Synerio will automatically answer future patient questions with the curated responses.
Data sources screen on a monitor

Save time

With the Answer Hub, fewer patient inquiries will be transferred to your staff for a response, saving time for both your patient and your staff.

Ensure consistent responses

Your staff answers the question once and then Synerio’s virtual pharmacy assistant will respond using that curated response the next time the question is asked.

Data sources screen on a monitor

Ready to revolutionize your patient engagement?

Take the first step toward improving your patient engagement and driving operational efficiencies.

Request a demo
The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.