Next Generation Technology
Unified Patient Engagement Platform
Our vision for Synerio Engage is to disrupt the status quo for patient engagement in pharmacy with a unified end-to-end experience that will empower patients to better manage their medications and pharmacy appointments and will reduce the operational burden on pharmacy staff.
Our platform was purpose-built to meet the needs of pharmacy using breakthrough technologies, AI, and our deep expertise in pharmacy. Rather than cobbling together bits and pieces, we designed and built an all-new platform.
Synerio Engage™
Our team is relentlessly focused on advancing Synerio Engage to not just be the leader in the space, but to establish the standard for patient engagement in pharmacy.
Synerio makes patient engagement easy
Engaging your patients doesn’t have to be difficult or costly. Synerio provides all the features you need to elevate patient engagement to a core competency, thereby driving improvements in patient retention, loyalty, and adherence while also streamlining pharmacy operations.
From stores to regions to headquarters, Synerio offers management tools for all levels of your organization.
- Roles-based access ensures that the right people are empowered to manage each aspect of the system.
- User-friendly, intuitive design makes it easy so your staff can operate the system without extensive training or expertise.
Secure and Available
Synerio Engage™ Synerio Engage is a cloud-based platform with unparalleled scalability and reliability. Data and access are protected with best-in-class technology and practices. The platform was designed and built to be compliant with HIPAA and SOC 2, and is accessible through SaaS online and downloadable applications for smart phones and mobile devices as well as directly through text and voice. With 24/7 availability, patients can interact with your pharmacy around the clock.
Secure and Available
Synerio Engage™ Synerio Engage is a cloud-based platform with unparalleled scalability and reliability. Data and access are protected with best-in-class technology and practices. The platform was designed and built to be compliant with HIPAA and SOC 2, and is accessible through SaaS online and downloadable applications for smart phones and mobile devices as well as directly through text and voice. With 24/7 availability, patients can interact with your pharmacy around the clock.
Unified Patient Engagement Platform Features
Synerio Engage is a unified platform that combines all of your patient engagement needs in one powerful application.
Engage Foundation
- Informed AI virtual pharmacy technician to facilitate medication and vaccine management including refills requests, medication reminders, payment, education, and general questions.
- Communication tools for individual and mass push communications, scheduled or on-demand, to drive medication compliance, promotion, and education.
- Patient profiles for patients and pharmacy staff to track and manage patient information.
Engage Appointments
Scheduling tool for patients and pharmacy personnel to set-up and manage appointments, integrated with your existing appointment technology.
Engage Answer Hub
Additional Features
- Supports 50+ languages, spoken or typed
- Multiple modes of communication: text, voice, mobile app, web, chat
- Seamless communication mode switching
- Fully branded experience (settings for colors, logos, brand voice, and more)
- Administrative portal, with role-based access, to manage all aspects of the service
- Flexible implementation options (embed Synerio Engage within your current app or vice versa)
- Tracking data available to export into your BI system or we can assist with analysis and insights
- Compliant with HIPAA and SOC 2
Ready to revolutionize your patient engagement?
Take the first step toward improving your patient engagement and driving operational efficiencies.