Synerio offers a unified patient engagement platform that will increase patient satisfaction while streamlining pharmacy operations.
Our unified patient engagement platform was purpose-built to meet the needs of pharmacy using AI and our deep expertise in pharmacy. A core feature of the platform is our AI-powered Virtual Pharmacy Technician that provides fast, highly personalized service to every patient day or night. Now, patients can converse with our virtual pharmacy technicians just like they would with a real pharmacy staff member in their native language in the mode they feel most comfortable—text, voice, mobile app, web, or chat.
“We are leveraging our 40-year heritage in pharmacy technology, the power of an informed AI, and the steadfast belief that the patient must be at the center of our solution to create an end-to end experience that will increase patient engagement and satisfaction,” said Synerio CEO Steve Lawrence.
Key Features:
- Virtual pharmacy technician: pharmacies can augment staff with an unlimited team of AI-powered assistants that converse with patients just like a real pharmacy technician.
- Informed AI as the foundation: Our AI is informed with trusted pharmacy-specific sources and customized to align the brand voice of our customers.
- Targeted announcements, crisis integration, and automated ticketing for unresolved issues
- Unified across all channels: Patients can converse in the way they feel most comfortable—text, voice, mobile app, web, or chat—or seamlessly switch between communication methods.
- Supports 40+ languages: Patients can converse in their native language, spoken or typed.
- Drives operational efficiencies: Synerio Engage offloads work by tackling repetitive conversations, reducing interruptions to pharmacy workflow, and streamlining pharmacy operations.
About Synerio
Always at the forefront of AI and other advanced technologies, Synerio crafts pharmacy solutions to drive pharmacy efficiency and exceptional patient experiences. With a legacy of pharmacy innovation, Synerio uses AI to streamline both patient engagement and pharmacy operations. Our solutions make it easy for patients and pharmacy teams to get the support they need anytime. From reducing complexity behind the counter to delivering faster, more personalized care, Synerio helps create a smarter, more efficient pharmacy experience with technology that feels effortlessly human.