Welcome to Synerio Engage! Please complete this form to establish the base settings for your chain/stores. Please enable JavaScript in your browser to complete this form.CHAIN MANGEMENTAdmin functions & General PreferencesDrug Database *--- Select Choice ---Medi-SpanFDBConfirm Date of Birth *--- Select Choice ---YesNoMask Prescription Information *--- Select Choice ---YesNoMasking Format *--- Select Choice ---Show first 3 of drug name with strength & formLast 4 of Rx numberControlled Substance Fills *--- Select Choice ---YesNoPast Due ThresholdIn-Store Pickup HoursPrescription Refill Eligibility *--- Select Choice ---Refill percentageDays until dueRefill PercentageDays Until Refill DuePrescription display WindowSet the time a patient will receive refill reminders based on their choice to be reminded in the morning, afternoon, or evening.MorningAfternoonEveningRefill Reminder RetriesRefill Reminder Frequency (hrs)Pickup Reminder RetriesPickup Reminder Frequency (hrs)Outbound Notification PreferencesNew Prescription Notification *--- Select Choice ---YesNoOmit Copay Information *--- Select Choice ---YesNoWait time (Minutes)Reset Notification Wait Time *--- Select Choice ---YesNoPharmacy messaging window Select how long before OR after opening and closing you would like patient notifications to occur.Opening Hours *--- Select Time ----120 min-90 min-60 min-30 min0 min30 min60 min90 min120 minClosing Hours *--- Select Time ----120 min-90 min-60 min-30 min0 min30 min60 min90 min120 minAssistant Name *Assistant Gender *--- Select Choice ---MaleFemaleAI Context Duration (hrs)Vaccination Appointment URLHours of operationMonday Open *Monday Close *Tuesday Open *Tuesday Close *Wednesday Open *Wednesday Close *Thursday Open *Thursday Close *Friday Open *Friday Close *Saturday OpenSaturday CloseSunday OpenSunday CloseClosed for Lunch? *-- Select Choice --YesNoLunch BeginLunch End Holiday Closures List dates/holidays with store closures or special hours.DateOpen/Closed-- Select --OpenClosedHoliday OpenHoliday Close Transfer URLSTORE MANGEMENT Store List In this section, you will manage your individual stores. Please list all of your stores.Store Name *NCPDP # *NPI # * ADMINISTRATIVE Exception Numbers The phone numbers listed below will be added to your exception list. These are phone numbers of staff who will be calling/texting the AI assistant for testing purposes.PhoneName/notes Admin List staff members and assign them a role within Synerio Engage.Name *Email *Phone *Role *--- Select Role ---AdminPatient Access OnlyPharmacy User Add Another Remove Wait Afternoon Assistant Please add your information before submitting.Name *Company *Email *Phone *Receive emails when there is a deployment or an outage? *YesNo Submit
